Terms of Service

Welcome to designhome! These Terms and Conditions (Terms) are here to set the groundwork for our relationship with you. Think of this as our mutual understanding - a friendly agreement between you and designhome (we, us, or our) that outlines how we'll work together as you enjoy our website, services, applications, and tools (collectively, the Services).

designhome is an innovative AI-powered platform that transforms your home design vision into reality. Our cutting-edge technology enables you to create stunning floor plans, interior designs, and exterior designs with just a few clicks. Whether you're a homeowner planning a renovation, a professional designer seeking inspiration, or someone exploring home design possibilities, designhome provides the tools to bring your ideas to life.

Our Services

  • designhome offers AI-powered tools for creating professional floor plans tailored to your specifications and preferences
  • Our interior design feature generates beautiful room layouts, furniture arrangements, and decor suggestions based on your style preferences
  • Transform the exterior of your home with our AI-driven design tools that offer facades, landscaping, and architectural elements
  • All designs are generated using advanced machine learning algorithms trained on thousands of professional designs
  • You can customize and refine AI-generated designs to perfectly match your vision and requirements

Account Registration and Security

  • You'll need to be at least 18 years old to create an account with us
  • Please provide accurate and complete information when signing up - it helps us serve you better
  • Keep your account credentials safe and secure - we can't stress this enough!
  • If you notice any suspicious activity, let us know right away so we can help protect your account

Liability & Warranties

  • designhome provides powerful AI tools to bring your home design visions to life
  • While we strive to deliver the best experience, we're not liable for any loss of profits or damages resulting from design decisions
  • Our AI-generated designs are for visualization and planning purposes and should be verified by professionals before implementation
  • By using designhome, you acknowledge and accept these terms in the spirit they're intended

Subscription and Payments

  • Subscription fees are billed in advance on a monthly or annual basis.
  • We may adjust our prices from time to time, but we'll always give you 30 days notice first.
  • 14-Day Refund Policy: all customers are entitled to request a refund within 14 days of their initial purchase, for any reason.
  • Refund Policy: We understand that circumstances change, so we've designed a fair refund policy based on your usage.
  • Monthly Plan: After the initial 14-day refund period, if you request a refund within 7 days of your monthly subscription and haven't used any of our premium services, you're eligible for a full refund.
  • Yearly Plan: You can cancel anytime from your account settings. We'll refund the prorated amount for the remaining months in your billing cycle after the 14-day refund period.
  • AI Design Services: These services incur processing and hosting costs. Refunds do not apply once designs have been generated. If a refund is requested after using these services, we'll remove all your generated designs from our database within 7 days of approval.
  • All refund requests must be submitted through your account settings or by contacting our support team.
  • Refunds are typically processed within 7–10 business days to your original payment method.
  • Premium features are available exclusively to active subscribers.

Data Privacy and Security

  • We handle your personal data with care, exactly as outlined in our Privacy Policy
  • We use industry-standard security measures to keep your information safe
  • Our team regularly conducts security audits and updates to stay ahead of threats
  • Your data is encrypted both when it's traveling to us and when it's resting on our servers
  • We carefully vet all third-party service providers to ensure they meet our security standards
  • Your home designs and personal information are kept confidential and are not shared with third parties without your consent

Changes

  • designhome is always evolving with new features and improvements to our AI design tools
  • As we grow and enhance our services, prices may change. Lock in your purchase now to secure the current rate and avoid future price increases.

Intellectual Property

  • All content on our Services is protected by copyright and other intellectual property laws
  • You always retain ownership of the content you upload to our platform, including your design preferences and requirements
  • We grant you a limited license to use our platform features to create and share your home designs
  • AI-generated designs are licensed to you for personal and commercial use according to your subscription tier
  • Please don't use our trademarks without permission - they're special to us!
  • We respect third-party intellectual property rights and expect our users to do the same

User Responsibility

  • You're in the driver's seat when it comes to how you use designhome's AI tools
  • While we provide the creative tools, the final design decisions and how you implement them are entirely in your hands
  • Please use our platform responsibly and in accordance with these terms
  • For construction or major renovations, always consult with qualified professionals to verify AI-generated designs

Termination

  • We reserve the right to terminate accounts that violate these Terms
  • If your account is terminated, we'll explain our account deletion process and data retention policies
  • Termination affects your existing subscriptions and designs, so please consider this carefully
  • If your account is terminated, we have an appeal process in place to review the decision
  • Upon termination, you will lose access to all saved designs and generated content

We're Here to Help!

Have questions about these Terms or our AI design tools? We'd love to hear from you!

Email: hello@designhome.co

Support: hello@designhome.co

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

Last updated: 11/12/2025